The City of Riverside Public-Safety Communications Center dispatchers are trained to handle a variety of Police, Fire and Medical emergencies. They are responsible for receiving, prioritizing and sending appropriate assistance to citizens and visitors of the City of Riverside. The Center is staffed by 41 Public Safety Dispatchers and 6 Communications Supervisors. The Center has served as the City's Public Safety Communications Center for both the Police and Fire Departments since 1984, when the Dispatch Centers for both Departments merged to form one centralized answering point for all emergency services. Public-Safety Communications personnel handle over 500,000 telephone calls annually.
To best serve the public, the Communications Center asks that you use the 9-1-1 emergency line only when there is an immediate risk to life, property or the environment. Some examples of times when it is appropriate to dial 9-1-1 are:
Your Dispatcher will need to know:
If you are calling to report an incident that has already occurred at some time in the past, or to ask a question, please call the Non-Emergency number of (951) 787-7912. This direct number to the dispatch center is available 24 hours a day to handle calls for the Police and Fire Departments.
For more information regarding our Communications Center or 9-1-1 services, you may e-mail Fire Captain Tyler Stanford.
3401 University Ave.
Riverside, CA 92501
Phone: (951) 826-5321
|Mon - Fri||8:00am - 5:00pm|
|Closed on Weekends and Major Holidays|