Riverside Public Library

Riverside Public Library

How do I borrow from the library?

You may borrow materials from, and return them to any of the library branches within the City of Riverside.

How do I get a library card?

How do I manage my account online?

How long do I get to keep my items?

How do I renew materials?

How do I request materials?

What are my fees for extended use, lost or stolen items?

Does the library sell office supplies if I forget to bring mine?

How do I get a library card?

A library card allows you to do more than simply borrow books, DVDs, and music. You can also use your card to access library Online-resources such as journal and magazine articles from home.

Each of our library branches has a Circulation Department. The Circulation Department tends to be located at the entrance of the library building. You can fill out an application for a library card at the Service Desk at any of our branches, fill out an online application or print one out at home. Be sure to write legibly.

Fill Out a Library Card Application Online

Vist this page to complete the online application.

After completing the online application you will be presented with a confirmation page. Print the page, or write down your newly made barcode. Bring the printed page or your new barcode into any library branch along with a valid picture ID and proof of your current California address.

Print Out a Library Card Application

Print this card application.

Bring the completed form into any library branch along with a valid picture ID and proof of your current California address.

Lost or Stolen Library Card

There is a $1 replacement fee for lost or stolen library cards.

Be sure to protect your library card! Under no circumstances should you lend it to others. If you lose your card and someone else uses it, you will be liable for the charges on your card. If your card is lost or stolen, please contact the circulation desk immediately at (951) 826-5201.

How do I manage my account online?

Through your online account, you can view your checked-out items, request books and other materials, and renew items at your convenience. You can also search the catalog and save your favorite searches.

When you access your account online, you will be asked to enter the number on the back of your library card (beginning with 10001) and your PIN. The first time you access your account, leave the PIN field blank and click the SUBMIT button. You will then be prompted to set up your new PIN.

Once you're logged in to your account, you can request books without having to retype your account information each time.

If you have forgotten your PIN or need other help accessing your account, please call us at (951) 826-5201.

Loan terms

You may check out up to 25 items on your library card.

However, there are the following limits on the number of audiovisual materials that can be checked out at one time:

  • Up to 6 movies on VHS or DVD
  • Up to 8 music CDs
  • Up to 6 audio books

Most materials check out for two weeks and may be renewed an additional three times, provided no one else has requested them. If you decide to renew your materials, they will be due two weeks from the day you renew them. (For example, if you renew your materials on Jan. 7th, they will be due Jan. 21st.)

Limits on Card Use

Your your account will be suspended if you have accrued $5 or more in unpaid fines. To resolve any account issues, call circulation staff at 826-5201 option 3, option 1.

How do I renew my items?

A decision has been made to discontinue the Telephone Renew System. This interface is not user friendly; which can lead to problems with customer accounts. The vendor has no plans to improve or replace the current product.

Here are the options to renew materials:

Online. You can renew online, 7 days a week, 24 hours a day, just go to online account . You also have the option to conveniently pay fees online with your credit card using Smart Pay if too many fines become a problem.

By phone. You may call any library branch within the hours of operation and a staff member would be happy to assist you.

In person. Bring the items you wish to renew to your local branch or simply ask the staff at the check-out desk to renew your items.

How do I request items?

You can request items by looking them up in the library catalog and clicking the REQUEST button or by calling the reference desk at 826-5201. If you want to request multiple items, log in to your account first by choosing "MY ACCOUNT" at the top of the page to avoid having to enter your account information each time.

If the book you're looking for isn't available from any of our branches, you can request it through interlibrary loan.

What are my fees for extended use, lost or stolen items?

Extended Use Fees for items held beyond the loan period

Type of Item Daily Fee
(per item)
Maximum Fee
(per item)
Adult/Young Adult Hardbacks,
Sound Recordings
$0.25 $5.00
Adult/Young Adult Paperbacks,
Periodicals & Pamphlets
$0.25 $3.00
Children's Materials $0.10 $3.00
Videocassettes
and DVDs
$1.00 $10.00

If your library account has charges of $50 or more and is not resolved within 50 days, an additional $10 fee will be added and your account and you will be turned over to a collection agency. Please note: Parents are responsible for the borrowing privileges of children under the age of 18.

Replacement of Lost Items

If you lose library materials, you will be charged the replacement cost plus a $10 nonrefundable processing fee per item.

Does the library sell office supplies if I forget to bring mine?

The Library does not have envelopes, pens, pencils, markers, or other office supplies available for sale or lending.

 

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