Frequently Asked Questions

 

What should I do if I am robbed?

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When someone demands your property, it is best to cooperate with the suspect. Try to remain calm as you slowly surrender whatever they are demanding. Avoid eye contact with the suspect. Your safety is paramount in this situation and staring may antagonize the suspect. If possible, try to memorize specific details of the suspect.

Will a detective contact me?

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We consider the crime of robbery to be a very serious matter. Every effort will be taken to apprehend the suspect. It is critical for you as the victim or witness to give the police officers as detailed a description as possible. If you recall additional facts after the initial interview, please contact the General Investigations Bureau at (951) 353-7100 and ask for the Robbery Supervisor. The will ensure you are put in touch with the assigned investigator. We view you as an integral part of the team to prosecute these offenders.

 

All my personal identification and credit cards were taken, what do I do?

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Contact all of your credit card companies immediately and have your credit cards cancelled. To limit the illegal use of your information, contact these companies as soon as possible. These credit-reporting companies will “flag” your information to track any transactions after the theft date.

Company

Telephone

 

On the Web

Equifax

(800) 525-6285

 

www.equifax.com

Experian

(800) 397-3742

 

www.experian.com

Trans Union

(800) 680-7289

 

www.tuc.com

Social Security

(800) 269-0271

 

www.ssa.gov