The City offers a variety of City-wide training programs.
Departments may also have department/job specific programs
set up for their needs. These programs will change as the
needs of the workforce develop.
M3P High Performance Learning Center
The M3P High Performance Learning Center is a fresh and
exciting learning initiative developed by the Human
Resources Department. The M3P High Performance Learning
Center offers seven certificate programs within four
These programs are founded on best practice models and
reflect many of the results of recent training needs
analyses. They provide a progressive pathway for building
core competencies that have been identified as appropriate
and necessary for City employees within different ranges of
classifications or at varying stages of their careers.
City employees are strongly encouraged to participate in
entire certificate programs; however, many certificate core
courses are available as “independent” modules to
non-certificate participants as well. A number of “stand
alone” courses not within any certificate programs will also
be offered. Interested parties should visit
www.riversideca.gov/human/m3p/ for more information, or
contact the Human Resources Department, Training Division.
Educational Reimbursement Program
The City of Riverside encourages employees to take
education and training courses to enhance their skills. All
regular full-time employees who have completed one year of
employment and at least one probationary period are eligible
to apply for educational reimbursement.
Reimbursement is for courses which are job related and/or
lead toward possible advancement in the City. Approval is
limited to courses offered by accredited colleges,
universities, community colleges, adult education, or
vocational programs. Accredited courses offered on-line
through distance learning are included. Normally,
correspondence courses shall not be approved for
Requests for education reimbursement will be reviewed and
approved on an ongoing basis. Employees interested in
applying for education reimbursement should contact the
Human Resources Department, Training Division.
Employee Assistance Program
The Employee Assistance Program provides confidential,
professional consultation and referral services to employees
and their immediate families. It is available to assist in
coping with life problems, such as alcohol or drug abuse,
financial difficulties, legal, family or marital discord, or
other issues which adversely affect one's life and job
The program is contracted with a private local firm.
Information discussed with the EAP is held in strictest
confidence. For information, refer to your new employee
packet, or call The Counseling Team International at (800)
The goal of the City-wide program is to encourage people
to live healthier lives. The City of Riverside sponsors its
annual Health and Wellness Fair for all City employees in
the fall. City employees may have the opportunity to receive
various health-related screenings. In addition, during the
open enrollment period, the City holds informational
sessions to educate employees about benefit options for the
new calendar year.
The City participates in an annual, voluntary pledge
drive for the United Way each year. Departmental
representatives are chosen and awards are given to
departments that pledge the most each year. Participants may
choose to use the payroll deduction for their United Way
The Emergency Services Program for the City of Riverside
is coordinated by the Police Department. The Emergency
Services Coordinator is located in the Emergency Operations
Center located at 3085 St. Lawrence. During an emergency,
all operations will be coordinated from this location. They
can reached by phone at (951) 320-8100.
The City Manager, designated Department Heads, and
pre-selected employees will be responsible for conducting
City-wide operations. City employees are designated as civil
defense workers by law to assist as required.
Employees requiring transportation for their assigned
duties will be provided a City car as required by the nature
of their work or will receive mileage reimbursement for the
use of their own private vehicles. City vehicles are to be
used only for authorized City business. All accidents in
City vehicles must be reported to the police and require the
completion of a City accident report.
The Clean Commute Rideshare Program
The Clean Commute Rideshare Program offers employees
excellent commuter incentives that contribute to a cleaner,
cost effective commute. All full-time and part-time
employees are eligible to participate.
The Clean Commute Rideshare Program includes:
• Preferred Parking at selected sites
• Employees ride free on any RTA fixed route bus by showing
their photo ID badge.
• Incentives such as quarterly drawings for participating
commuters, clean car rebate opportunities, and regional
• Matchlist Registration in a regional database
A Clean Commute and Rideshare Program Coordinator is
available in the Administration Division of the Public Works
Department to assist employees with information on
alternative modes of transportation and incentive programs.
For information, contact Commute and Rideshare Program
Coordinator Chris Durham at (951) 826-5283, or via e-mail to
The City has limited parking facilities in downtown
Riverside. Parking assignments in our City Hall structure
and other facilities are available to employees free of
charge and are also available for carpoolers for a
specific period of time and for a particular parking
structure. For information, contact Parking Services at
Parking citations received in municipal downtown visitor
zones or illegal parking on the streets or areas other than
where assigned will be the responsibility of the employee.
Employees shall not park in visitor spaces or timed zones on
the street. Failure to comply may subject an employee to