Human Resources
COVID-19/Coronavirus Update

Open Enrollment 2021


October 26 - November 13,   2020

It's Open Enrollment Season! Open Enrollment is the time to select your benefit choices for 2021. The City will be accepting Open Enrollment changes through the Employee Online System from October 26th through November 13th at 5pm. Please review the Open Enrollment Benefit Letter for important 2021 plan changes.

Changes to this year’s Open Enrollment:

  • Open enrollment sessions will be held virtually this year. Click here to view Virtual Open Enrollment Sessions for schedule, meeting links, and past recordings.
  • To ensure the safety of all employees and to prevent the spread of COVID-19, the benefits team will require an appointment to provide in-person open enrollment assistance. You can contact the benefits team at for an appointment or for any open enrollment questions.
  • New This Year from Blue Shield!
  • To assist you in making your open enrollment election, or to answer questions regarding Blue Shield plans, you can schedule a 15-minute, one-on-one appointment with a Blue Shield Representative. Go to the Blue Shield Microsite and click on the “Book an appointment” button in the 1-on-1 consultation feature box then select a date and time. Appointments will be available on:

    Thursday, 10/29: 1pm– 5pm

    Wednesday, 11/4: 9am – 1pm

    Tuesday, 11/10: 1pm – 5pm


  • All Blue Shield plans experienced a rate increase. Please review your corresponding bargaining unit rate sheet for premium information
  • All Kaiser Permanente Plan experienced a rate decrease. Please review your corresponding bargaining unit rate sheet for premium information

The Human Resources Department will be offering Open Enrollment informational sessions, free flu shots, and free health screenings. The complete schedule of informational sessions can be accessed by clicking on the link below:

We encourage you to use on-line resources and toll-free provider numbers to obtain answers to questions from Plan Providers (e.g. Kaiser, Blue Shield of California, Delta, Local Advantage, and VSP) directly. You can obtain provider contact information by accessing the Provider Directory page. Specific problems or questions (e.g. billing) that cannot be addressed by the plan providers should be sent via email to or by calling (951) 826-5639.


Health Plans

Blue Shield California Logo Kaiser Logo

For benefitted employees, the City offers Medical plans that are provided through Kaiser Permanente and Blue Shield California. Each medical plan offers range of benefits to employees and their families.

You can review each medical plan’s benefit summary and access the Provider website by utilizing the links below.