Human Resources

RAW Program

Riverside at Work (RAW) Program

Homeless Solutions & Case Management

  1. To provide housing, supportive services, and on-the-job training to the unemployed and homeless residents of the City of Riverside, enabling them to attain to housing stability and self-sufficiency.
  2. Work with clients who are: (1) self-motivated and committed to reentering the workforce; (2) willing to follow program rules; and (3) actively working towards ending his/her homelessness situation.
  3. Homeless Solutions and RAW Program support six qualified participants during the 18 month program cycle.
  4. The client's cooperation during the screening process is important to ensure successful placement and stable employment.
  • Client enrollment in the Homeless Solutions and RAW Program begins July 1st of each calendar year at the Riverside Access Center.
  • Clients interested in the RAW Program must complete an application for review and evaluation.
  • Program eligibility requirement must be met by all interested clients. Appendix A. Office of Homeless Solutions - Eligibility Requirements.
  • Panel and individual interviews are conducted to determine whether the candidate(s) is/are suitable for the RAW program. Eligible candidate(s) may be placed on a waiting list.
  • Selected participants submit required documents:

    • Complete mandatory documents
    • Sign a Program Participant Contract
  • Selected participants actively participate in case management:
    • Meet with Case Manager once per week
    • Complete a self assessment with the Case Manager
  • Selected participants:
    • Successfully complete a physical exam an random drug testing
    • Complete all requirements of contracted partnerships.
  • The Homeless Services Coordinator assists with the housing component by identifying eligible, available housing. The housing component of the program is funded through the City of Riverside HOME Investment Partnerships Program through the Tenant- Based Rental Assistance (TBRA) Program and the Emergency Solutions Grant (ESG) through the Rapid Re-Housing (RRH) Program. Appendix B - Housing and Supportive Services.
  • The Case Manager conducts initial program assessment and develops an individualized case plan with RAW Program participant to address client's needs to achieve employment and housing stability. The Case Manager conducts follow up case conferencing meetings to assist the program participant with accomplishing goals established in the participant's program assessment.

Consists of pre-employment basic training to assist program participants enhance their soft skills such as:

  • Resume preparation
  • Workplace Ethics
  • Virtual career exploration
  • Interviewing skills
  • Financial literacy
  • Personal Accountability
  • Job preparation
  • Intermediate computer skills
  • Step-by-step action workshops
  • Elective courses

A Goodwill Career Service Specialist works with City's Case Manager to provide comprehensive support.

RAW Program participants are assigned a Case Manager who they will meet with at least once a week. Case Manager:

  • Provides participant with comprehensive services in partnership with all contracted agencies.
  • Provides ongoing support and assistance with completing required program documentation in a timely manner.
  • Assists in acquiring legal documents (i.e. state ID, birth certificate, driver license, etc), opening a bank account, and creating a personalized minimal budget.
  • Assists in the resume buildings and identifying transferable skills.

A Vulnerability Index - Service Prioritization Decision Assistance Tool (VI-SPDAT) is completed to determine the appropriate housing intervention tool and a housing intervention will be identified.

The individualized Case Plan created by the Case Manager includes housing and employment goals. The participant contributes in the development and implementation of his/her Case Plan, which includes:

  • Basic identifying information such as name, age, address, gender, and program admission date.
  • A list of participant's strengths as identified by Case Manager and participant.
  • A list of participant's obstacles to employment and housing, used to develop needs and objective plans.
  • A time frame for the completion of each task and/or goal.
  • An evaluation process to provide the participant with feedback on case plan progress.