Downtown Safety Ambassador Program:

In recent years Downtown Riverside has experienced the development of new residences, businesses and entertainment, and this growth is expected to continue into the foreseeable future. To ensure that the Downtown remains a safe and enjoyable place to visit, work and live, the City is considering the creation of a Downtown Safety Ambassador Program. In collaboration with the Riverside Downtown Partnership (RDP), a non-profit business association, the City expects to hire an experienced security firm to act as an active deterrent to criminal and disruptive activities and assist the public where needed.

Funding for this program has not been established. However, a Request for Qualifications (RFQ) was released on June 2, 2016 to obtain a clear understanding of the cost of the program; and to allow the City to partner with an experienced firm to create a scalable budget-minded safety program.

Safety Ambassadors will be expected to patrol the Downtown area on foot, and bicycle, with an emphasis on deterring unwanted behavior and intervening when appropriate for a non-sworn security personnel. Under the direction of the City and RDP staff, the Safety Ambassadors will be expected to coordinate closely with the Riverside Police Department and the City’s Homeless Outreach Team.

The City and RDP hope to obtain funding and implement the new program by Summer, 2017.

Update June 13, 2016

Consultant Questions & Answers

Pursuant to the process identified in the RFQ for the Downtown Safety Ambassador Program, the City has received written questions regarding the released RFQ, and has provided answers to those questions. The answers will be posted on the City’s “bid list” website, and are provided here (click here) for ease of access.

  • A Request for Qualifications (RFQ) and proposals has been released on the City of Riverside’s “bid” page, A service provider can download the RFQ after registering with the City on-line at the following page. RFQ submittals are due June 17, 2016.
Contact Information

For additional information, please contact the project planner:

Jay Eastman, AICP
Principal Planner
Community Development Department, City of Riverside
(951) 826-5264
RFQ Schedule
  • June 9, 2016 at 5:00 PM – Final Day to submit of RFQ questions
  • June 13, 2016 at 5:00 PM – Answers to RFQ questions posted on-line
  • June 17, 2016 at 2:00 PM – Deadline for submitting responses to RFQ
  • June 5, 2016 – Tentative date for interviews of shortlisted potential service providers
  • July 21, 2016 – Tentative date for Development Committee review
  • August 23, 2016 – Tentative date for City Council review and award of Exclusive Negotiating Agreement (ENA)
General Information
3900 Main St. 3rd Floor
Riverside, CA 92522

Phone: (951) 826-5371

Fax: (951) 826-5981

Email: Click here to email

Mon - Fri 7:30am - 5:00pm
Closed on Weekends and Major Holidays
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