COVID-19/Coronavirus Update



Private Lateral Policy

All household plumbing (the drains from sinks, showers, toilets, etc.) is attached to a sewer lateral line. This line carries waste water from the house to the City’s sewer line in the street. Care and maintenance of the sewer lateral line and clean out from the house to the property line is the responsibility of the home owner. Periodic cleaning and inspection is essential to keep household waste water flowing!

Click the image below for a detailed brochure.
sewer lateral maintenance

If there is an issue with your sewer line and a licensed plumber or contractor determines the problem is caused by the City’s portion of the line, then you should immediately contact the 3-1-1 Call Center. City Staff will be dispatched to investigate the issue.

Quick Links
Sewer Rates & Fees
2019 Sewer Master Plan
Other Wastewater Resources
General Information
Riverside Water Quality Control Plant (RWQCP)
5950 Acorn Street
Riverside, CA 92504

Phone: (951) 826-5311
The 311 Call Center is open during normal business hours to assist you.

After Hours Phone: (951) 351-6140
In case of an emergency or sanitary sewer overflow, please contact the RWQCP after hours number for immediate assistance.

Admin Hours:
Hours: M-F 7:30 am-4:30 pm  
Closed on Weekends and Major Holidays
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