Streets Services

Sidewalk, Curb and Gutter

The sidewalk, parkway, curb and gutter are located next to the street on the front and/or the side portion of the property. The curb and gutter are located at the edge of the street pavement. The sidewalk is separated from the curb by a parkway or is located adjacent to the curb.

Traffic accidents, tree roots, aging and earthquakes are examples of events that damage sidewalks, curbs and gutters.

Frequently Asked Questions

• Who is responsible for the concrete damage?
• How is the city notified of damage to the concrete in front of my house?
• What is considered "an emergency" when concrete is damaged?
• What happens after the city is notified of damage to the concrete?

Who is responsible for the concrete damage?

If the damage was done by trees or vegetation on private property, the property owner is responsible for the repairs. However, if the city is notified of a tripping hazard a crew will be dispatched to place a temporary patch on the broken or raised concrete until the repairs can be made.

The City of Riverside is responsible for the repairs if the damage was done by city trees or landscaping. Please contact the 311 Call Center to verify ownership and to report any hazardous conditions.

Return to Top

How is the city notified of damage to the concrete in front of my house?

Anyone residing in, working in or traveling through the City of Riverside may report damaged concrete by contacting the 311 Call Center

Return to Top

What is considered "an emergency" when concrete is damaged?

Any damage to concrete that can lead to physical damage to a person or to property is considered to be an emergency. Street Services staff will immediately be dispatched to emergency issues involving concrete to assess the hazard.

Return to Top

What happens after the city is notified of damage to the concrete?

If the damage is not an emergency, a Public Works Streets Division staff will inspect the reported damaged site usually within 24-48 hours. Once the inspection is made, the location, size and description of the damage is recorded, regardless of whether the damage is routing or an emergency. The Public Works Streets Division staff will decide if the damage needs to be temporarily repaired until permanent repairs can be scheduled. If the repairs involve a City tree, a Public Works Tree Inspector will be dispatched. Public Works Streets Division staff will verify responsibility for the damaged concrete.

If the property owner is responsible for the damage, the streets division staff will notify the property owner and will discuss any available options.

If the City of Riverside is responsible for the damage, the location is added to a list of concrete work to be completed by Public Works Concrete Crews.

Return to Top