Assistance Programs
If you cannot afford to pay your bill at this time, there are assistance programs and payment options available to help. Call Customer Service to discuss at (951) 782-0330.
Sharing Households Assist Riverside’s Energy (SHARE)
- SHARE provides low-income residents with utility bill assistance.
- SHARE (English)
- SHARE (Español)
Emergency Recovery Assistance Program (ERAP)
- RPU established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic.
- ERAP
Low Income Household Water Assistance Program (LIHWAP)
- The Riverside County assistance program provides qualified customers with past due water and sewer bills.
- LIHWAP
Utilicare
- Utilicare is a medical support program for residential electric customers.
- Utilicare Program
Energy Savings Assistance Program (ESAP)
- ESAP is designed to help lower your monthly bill, while making your home more energy efficient.
- ESAP Program
Low Income Home Energy Assistance Program (LIHEAP)
- LIHEAP is an additional utility assistance program administered by the Community Action Partnership of Riverside County.
- LIHEAP
SB 998 - Water Shut-off Protection Act
- This bill allows low-income water account customers to receive additional time to pay their utility bill
- SB998
Utility Users Tax Refund
- Provides a refund of the Utility Users Tax to qualified claimants
- UUT Refund Application
- Aplicación de Reembolso UUT