Published: 07/11/2020


The Riverside Police Department is still providing the necessary public safety needs to our communities during this national state of emergency. Our officers, dispatchers, and support staff will continue to respond to all calls for service.  However, out of an abundance of caution due to the daily increases in COVID-19 cases and the shrinking availability of intensive care beds, Chief Gonzalez has decided to temporarily close public access to all our police facilities beginning Monday, July 13, 2020, in our increased efforts to protect our community from COVID-19.

Our online reporting services are a great way to report certain past crimes that include vehicle burglary, theft, vandalism, lost property, trespassing, theft of utility services, or illegal dumping. We encourage our community members to make these reports online by visiting our website at https://www.riversideca.gov/RPD/report.html.

Many of our services will still be handled as normal, but here are some that will be affected during this continued COVID-19 pandemic and closure of our police facilities to the public.

ONLINE REPORTS: Illegal Dumping, Lost Property, Theft, Trespassing, Vandalism, and/or Vehicle Burglaries reports may be reported online at https://www.riversideca.gov/rpd/resources-forms/how-do-i/file-online-police-report

POLICE RECORDS REQUESTS: All police records requests or inquiries will only be made by phone at (951) 826-5700Monday through Friday between 8:00 a.m. and 4:30 p.m., excluding holidays. 

REPORTS RELEASESTraffic reports can be obtained by online at https://riversideca.gov/rpd/resources-forms/how-do-i/get-copy-traffic-collision-report  . Criminal reports can only be obtained by mail, please call (951) 826-5700 for more information.

SUBPOENAS: Accepted only with phone in appointment to (951) 826-5533.

VEHICLE RELEASES: Towed and/or repossessed vehicle releases will be done by appointment only by calling our Tow Coordinator at (951) 351-6398 to schedule. All appointments will be held at our Orange Street police station, Monday through Friday between 8:00 a.m. and 4:00 p.m., excluding holidays.

PROPERTY RELEASE: Property releases will be conducted by appointment only on Tuesdays and Thursday. Call (951) 353-7650 to schedule an appointment.

ALARMS:  Penalties will still be charged for nuisance false alarms per the Riverside Municipal Code.  A grace period will be offered and past due accounts will not be sent to collections until normal hours resume. Alarm permits will still be issue online at https://riversideca.gov/rpd/resources-forms/how-do-i/find-alarm-enforcement-information  , email at [email protected], or by phone at (951) 826-5600.

PERMITS: No police regulated permits will be issued at this time, but existing permits that are set to expire will be given an automatic grace period until normal hours resume.

LIVESCAN SERVICES: No public requests for Livescan services will be taken until normal hours resume. Livescan prints for arrested persons will be referred to the arrestee’s scheduled court appearance or the Riverside County Jail.

VEHICLE CITATION SIGN-OFFS: No vehicle citation corrections will be signed off until normal hours resume.

The Riverside Police Department and City Leaders continue to actively monitor the COVID-19 crisis and are working closely with the Riverside County Department of Public Health and other agencies.   

Stay updated with all important information regarding COVID-19 by visiting the city’s website at www.RiversideCA.gov/COVID-19.