COVID-19/Coronavirus Update

Finance

Finance

POLICY DURING THE COVID-19 DECLARED EMERGENCY

Beginning Tuesday, October 6, 2020, the One Stop Shop will reopen to the public with limited capacity, modified working hours, and safe practices in place as we continue to provide development services during the COVID-19 pandemic. The One Stop Shop will open to the public from 10 am to 2 pm, Monday through Friday, through October 30, 2020.

Beginning November 2, 2020, the One Stop Shop will open to the public in an expanded capacity from 9 am to 4 pm Monday through Friday, except Wednesdays from 10 am to 4 pm. Based on customer demand and volume, the One Stop Shop hours may vary and we encourage you to call ahead.

Please allow additional time to process applications as we continue working with a reduced work force in place and limited customer capacity to maximize safe practices in the workplace.

Customers are highly encouraged to submit business tax applications and payments, remotely at www.riversideca.gov/businesstax. We encourage you to call or email our Business Tax Department with any questions before visiting City Hall in person. You can send emails to bt-application@riversideca.gov.  Stay safe, save time, and save money utilizing the City’s online resources and avoid the possibility of long wait times for service in the One Stop Shop.

For customers choosing to visit the One Stop Shop, please note the following conditions apply to ensure a safe environment for all:

  • Customers must wear appropriate face coverings while visiting City Hall
  • Customer temperature checks are mandatory before entering the One Stop Shop
  • Only one customer per project will be permitted in the One Stop Shop to ensure appropriate social distancing. Exceptions: One parent and a child, a non-Spanish speaking translator is needed, or one person assisting a disabled patron
  • A maximum customer limit has been implemented in the One Stop Shop lobby with a designated overflow waiting area outside of the ground floor lobby entrance in the plaza, as needed:

Customers may also submit new business tax applications and make payments by visiting the One Stop Shop during business hours open to the public in accordance with this policy.

Please contact the Business Tax Division by calling (951) 826-5465 for further information.

Thank you for your patience and understanding. 

Business Tax Electronic Filing – Save Time, Effort and Postage!  

NEW BUSINESS APPLICATION

Submit your NEW application online. Choose Submit a NEW Business License application. Once processed, we will send an email notifying you of the amount due and instructions on how to make your payment online.

RENEW YOUR ANNUAL BUSINESS LICENSE

E-filing speeds and simplifies the filing of your business license renewal. Your mailed renewal notice contains the account number and PIN number that are required to login to the system. Choose the RENEW YOUR ANNUAL BUSINESS LICENSE option and enter a few details and the system automatically calculates your business taxes, accepts your credit card or ACH Debit payment and provides you with a receipt.

CLOSE YOUR EXISTING BUSINESS TAX ACCOUNT

If you are no longer conducting business in the City of Riverside, you may close your account using the online process. You will be required to provide a reason for the closure.

Conducting Business in Riverside

If you are planning to conduct business in the City of Riverside you must obtain a City of Riverside business license, also referred to as a business tax.

All persons or companies conducting business in the City of Riverside are required to pay a business tax. This includes, but is not limited to, retail outlets, wholesalers, manufacturers, service companies, professional businesses, independent contractors, home businesses, and commercial and residential landlords. If you conduct business in the City of Riverside from an office located outside of Riverside, you are required to pay a business tax.

Business taxes are due on or before the first day of business for any new business. Business taxes are paid annually unless otherwise specified. All annual business taxes are due in advance; on or before the expiration date of the then current certificate.

If you are starting a new business, you must also check to see if you need to record a Fictitious Business Name or if you require a state seller's permit. Links to the right will help you find some of these resources.

Businesses that are not physically located within the city limits may also be required to obtain a City of Riverside business license. For detailed information on the City's business tax, licenses and regulations, please review the City's Municipal Code.

Depending on the type of business you conduct, you may be required to interact with more than one City department to acquire a business license. For example, your business facility may require City electric or water services, zoning or building code approval, or the services you provide may require special licenses.

Use the links to the right to get started. The Business Resource Guide provided by the Office of Economic Development contains contact information for city, county, state and federal resources, and provides useful information for new and existing Riverside businesses.

For more information please contact, (951) 826- 5465

The Business Resource Guide , published by the City of Riverside Development Department, explains permits and regulatory compliance for Riverside businesses.

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