Riverside Public Utilities

SHARE (English)


Effective July 1, 2023


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Riverside Public Utilities Customer Resource Center
3025 Madison Ave.
Riverside, CA 92504

(951) 782-0330
Monday through Friday, 9am-5pm


Community Action Partnership of Riverside County
2038 Iowa Ave., Ste. B-102
Riverside, CA 92507

(951) 955-4900
Monday through Friday, 9am-5pm

For assistance, call (951) 782-0330 or visit the Casa Blanca Customer Resource Center to speak with a representative in person.

You may also mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card, and proof of income or current year government assistance program to:

Casa Blanca Customer Resource Center
3025 Madison St
Riverside, CA 92504

You will receive notification of application status by phone.

For any questions or inquiries, please email [email protected].

Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. The SHARE program now offers utility bill assistance to residential customers for the following:

  • RPU Electric Services
  • RPU Water Services
  • City of Riverside Trash Services 

In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. The program has effectively assisted over 95,000 low-income residential customers.


Program Eligibility

Income qualification is based on 250% of the Federal poverty income guideline and the number of people in the household. These figures are updated each July.

Number in Household Total Annual Income* Does Not Exceed Total Monthly Income* Does Not Exceed

























Add for each additional person:
Total Annual Income: $13,450
Total Monthly Income: $1,121

*Federal Poverty Guidelines are subject to change.



Monthly Water Credit

As of July 1, 2022


As of October 1, 2023


As of July 1, 2024


Proposed for July 1, 2025


Proposed for July 1, 2026


Proposed for July 1, 2027



Participation Requirements

  • The RPU utility bill must be in the name of the applicant 

  • All household income must be provided 

  • Required to re-certify every 12 months from the date of application 

  • Notify RPU if you no longer qualify (if receiving the monthly assistance) 


Required Documents for Eligibility:

  • Valid government-issued I.D. (driver's license, identification card, REAL ID)
  • Current RPU bill
  • Current urgent notice and/or disconnection notice
  • Income for EVERYONE in the household (the last 4 weeks)
    • Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay
    • SSI or SSA award letter (covering current year)
    • Current bank statement showing direct deposit only for SSI, SSA, TANF or pension
    • Unemployment check stubs/ on-line print out showing direct deposit
    • Current TANF Notice of Action or Passport to Services printout (including current month)
    • Child support receipts/ on-line printout
    • Alimony-spousal support
    • Disability insurance payments
    • Jury duty payment
    • Proof of self-employment (current filed 1040 tax form and Schedule C)
  • Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance


SHARE Program Guidelines

  • Customers must fulfill all program specific and general RPU program guidelines to be eligible for incentives. 

  • The level of incentive for electric emergency and deposit payment assistance is $250 per customer, per 12-month period. 

  • The level of incentive for electric payment assistance is $20 a month, not to exceed $240 per customer per 12-month period. 

  • The level of incentive for water payment assistance is $4.75 a month, not to exceed $57 per customer per 12-month period. 

  • The level of incentive for trash payment assistance is $1.94 a month, not to exceed $23.28 per customer per 12-month period

  • A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. 

  • A customer is ineligible for the $250 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. 

  • Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. 

  • Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. B-102 Riverside, CA 92507. For more information, call (951)955-4900, Monday through Friday, 8a-5p. 

  • All General Program Guidelines apply. 

SHARE fund Donations

In the 2023/2024 fiscal year, over $24,000 was donated to the RPU SHARE program fund by many generous customers. The RPU SHARE program provides utility bill payment assistance to households in need and is partly funded by donations like these. 


Year (July – June)

SHARE Donations $












Thank you to everyone for their support!


There are 3 ways to donate to the SHARE program fund:


1. Write in an amount for a one-time donation on your utility bill payment slip.


2. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. Please call (951) 782-0330 to have Customer Service activate this option.


3. Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. Please call (951) 782-0330 to have Customer Service activate this option.


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