Riverside Public Utilities

Frequently Asked Questions

Do you have any external resources to help me determine if solar is right for me?

Google Project Sunroof - Your own personalized solar savings estimator, powered by Google Earth imagery

Homeowner's Guide to Going Solar

Consumer Guide to Solar Electricity for the Home

Planning a Home Solar Electric System

Energy.gov Links and Resources


Does the City of Riverside recommend anyone to install my solar?

We do not recommend contractors, but the Federal Trade Commission outlines a list of best practices to follow when choosing a contractor.


Who can I talk to about the solar permitting process?

Please call (951)-826-5697 or visit the City of Riverside Building & Safety Permits webpage for more information.


Who can I talk to about how solar is billed using Net Energy Metering (NEM)?

Please call RPU Customer Service at (951) 782-0330 or email RPUPublicBenefits@riversideca.gov for more information.


How many solar panels can I install?

Your system can be sized to offset your actual energy used in kWh (kilowatt-hours) over the past 12 months. This is the maximum amount of energy production allowed for a solar system on your home. Smaller solar systems may be of any size you choose.


I’ve been asked to complete a Net Energy Metering (NEM) Interconnection Agreement. Can I do it online? (Only for projects completed before November 1, 2022)

Yes. You can request this by e-mailing SelfGeneration@riversideca.gov.


I submitted an NEM Interconnection Agreement online. Who can I contact to get a copy or check the status of my agreement? (Only for projects completed before November 1 , 2022)

Please call RPU Customer Service at (951) 782-0330 or email SelfGeneration@riversideca.gov for more information.


Do I have Permission to Operate (PTO)?

To check PTO status, please visit our Green Map, where you can enter your address to see if you have been interconnected.